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  1. Help Desk Analyst 2982

    Salary:    $70-80K     Position Description: Responsibilities: •    Provide Level 2-3 support, incident  management, diagnosis, escalation, tracking, and resolution •    Provide customer service by interfacing directly with clients on issues, communicating in a clear, concise manner •    Perform remote diagnostic •    Assist in developing technical documentation to improve training and service delivery •    Perform other duties as assigned Qualifications/Skills Requirements: Requirements: •    4-5 ...